FAQ's on SafeDoXX for Safe EXIM

1. What is SafeDoXX for Safe EXIM?

SafeDoXX for Safe EXIM is an easy-to-use Desktop Utility that enables Digital Signing of any File using a Safe EXIM Digital Certificate

2. Who can use SafeDoXX for Safe EXIM?

SafeDoXX for Safe EXIM can be used by Import and Export (EXIM) organizations that are registered with the Directorate General of Foreign Trade (DGFT) and have a valid Importer-Exporter Code (IEC). The EXIM organization is required to nominate an Authorized Employee to interact with the DGFT on behalf of the EXIM organization. This authorized employee would have SafeDoXX for Safe EXIM installed on his/her computer, with which he/she would Digitally Sign documents for upload on the DGFT website.

3. What are the minimum system requirements for running SafeDoXX for Safe EXIM?

The following are the minimum system requirements for SafeDoXX for Safe EXIM · Processor: Intel-based PC, 133Mhz Pentium or faster
· Main Memory: 32 MB of RAM Minimum.
· Disk Space: 50MB
· Software Requirements: Internet Explorer browser Versions 5.5, 6.0 with 128 bit Cipher Strength
. Operating System Support: Windows 98/2000/XP

4. What are the file types that I can sign using SafeDoXX for Safe EXIM?

With SafeDoXX for Safe EXIM you can Digitally Sign files of any type.

5. What file sizes are supported by SafeDoXX for Safe EXIM?

You can sign files of any size, though performance would strictly depend on the processing power of your computer

6. I do not have a Safe EXIM digital certificate, but have SafeDoXX for Safe EXIM. What do I do?

You can procure a Safe EXIM digital certificate from http://safeexim.safescrypt.com

7. Can I have multiple signatures over the same file?

Yes. SafeDoXX for Safe EXIM permits multiple Signatures over a single file

8. How many files can I sign in one instance?

SafeDoXX for Safe EXIM permits signing a single file at one instance

9. If I’m signing a file, does the recipient need to have a certificate as well?

No. If you are signing, only you need the certificate, the recipient need not have a certificate

10. If my Safe EXIM Digital Certificate is expired, can i still sign using that certificate?

No. SafeDoXX for Safe EXIM checks at a minimum, the Validity of the Signing Certificate.

11. Where does SafeDoXX for Safe EXIM create the log files?

By default SafeDoXX for Safe EXIM creates an error log file in the path where the program is installed. If you feel you need to backup the error log file, please make a copy of this file in another location.

12. Where can I get support for SafeDoXX for Safe EXIM?

1) If you are a new user and require help to install and uninstall the product then please refer to the User Manual.
2) If you need help with any of the product functionalities or operations do refer to section 'Using SafeDoXXPlus'
3) If you want to get the answer to a simple question fast then refer to the FAQ section of the help section.
4) If you need clarity on some other aspect of SafeDoXX for Safe EXIM, contact us at Tele: 044-22540863 and fax: 044-22540771 in Chennai. For any kind of query you can feel free to mail us at support@safescrypt.com

13. Does SafeDoXX for Safe EXIM have hardware support for crypto operations?

Yes. SafeDoXX for Safe EXIM offers hardware support in the form of USB tokens and smart cards

14. What Certificates can i use with SafeDoXX for Safe EXIM?

SafeDoXX for Safe EXIM works only with Safe EXIM Digital Certificates issued by SifyCommunications Ltd.

15. What algorithm does SafeDoXX for Safe EXIM use?

SafeDoXX for Safe EXIM uses the SHA1 algorithm to create the message digest of a particular document. It then uses the RSA algorithm in combination with a Safe EXIM Digital Certificate to Digitally Sign the message digest to create the Digital Signature for that particular document. These algorithms are built into SafeDoXX for Safe EXIM and are also commonly found in popular internet applications such as Internet Explorer and Netscape Navigator.

16. How does SafeDoXX for Safe EXIM use my Digital Certificate?

When you use a USB token to store your Digital Certificate, a copy of the public key is also maintained in the Certificate Store of the Internet Explorer browser on your computer. When performing a signing operation, SafeDoXX for Safe EXIM looks into this certificate store for your private key and finds only your public key there. However, along with the public key there will also be information about the location of your private key and that it is in the USB Token. SafeDoXX for Safe EXIM then sends the message digest to the USB Token where the private key is used for the signing operation.

17. What if I can’t find my Safe EXIM Digital Certificate in the Internet Explorer (IE) certificate store on my computer?

If you have installed the USB Token software and drivers properly on your computer and if you are able to view the contents of your USB Token through the Token software, then your unplug your token from your computer and plug it back in. This should cause the Digital Certificate to be copied into the IE certificate store. If you still cannot see your Digital Certificate in your IE certificate store, then login into your USB Token through the Token software, select your Digital Certificate and then do a “copy to System” operation. This will cause the Digital Certificate to be copied into the IE certificate store. If this also fails, then please contact us at SafeScrypt for technical assistance.

Note: During this copying operation, only the Public Key and the digital certificate are copied out of the USB Token. Your private key never leaves the USB Token at any time.

18. What is the size of the Digital Signature created by SafeDoXX for Safe EXIM?

Digital Signatures created with SafeDoXX for Safe EXIM increase the size of the original file by around 4 to 5 Kilo Bytes (KB’s).

19. What happens when you Digitally Sign a file with SafeDoXX for Safe EXIM?

When you digitally sign information, you are giving the recipients the ability to determine that the contents of the document have not been altered since you signed it. In other words, data integrity is guaranteed. Even if there is a minor alteration in digitally signed information, the verification process fails, and warning recipients that the information has changed since it was signed.

In order to sign a file, you must have a public/private key pair and a certificate associated with the pair. When you sign a file, first a message digest is created of that file. A message digest is essentially a digital fingerprint of a specific file. It is created using a Hash Algorithme.g. MD4, MD5 or SHA1. The message digest is then encrypted using your private key. The resultant file is your Digital Signature for that specific file. The signature and a copy of the original file are placed into one file. This single file is then given to the recipient who can then verify the signature to establish your identity and the data integrity of the file. If the file has been altered, then the verification process fails.

20. What versions of Netscape does iKey 2000 software support?

21. Are there any compatibilty issues with ikey 2000 and Internet Explore version 6 ?

22. My iKey2000 Token Manager does not see the token on my Windows 2000 machine. It says "No Readers Detected". What can I try?